The List included the Heads of Service Channels from Vehicle Dealers & Owners of Authorised Service Centres , YES (Young Entrepreneur Service),RSO (Rural Service Outlet).
This Event was Organised at the behest of General Manager Service who wanted Service Providers to see the Developments with in the Peer group.
29 Representatives of all Dealer's Service Centres, ASC's, YES's & RSO's meet up at Auto Service to see the Equipments being used.
The Entire Group was Split into two separate teams & were Briefed about each equipment by our Service Ad visors.
They interacted with the Ground staff who work on these equipments every day & clarified all their Questions & doubts.
Few Service Centres had bought a few Vehicles from their Service Centres for repeated trouble Clarifications & rectification of the same at our service centre.
Mr.S.H.Desai, Executive Service, Retail Channel was in charge of the event. A Physical demonstration of the new Equipments was followed with a Presentation by Mr.Venkat Shyam, who Shared the Financial implications of this new equipments &these help in building better quality into Service.
This Was followed by a Presentation by Oil Major M/s Castrol India's, Executive Mr.Pramod Rao Explaining Various Support schemes for equipments & Insurance Major M/s Bajaj Allianz's Mr.Ghani Babu putting up proposals for improving Profitability of Workshops, which is a major cause for concern.
Every Participant Expressed their views & interacted freely with every one.
We hope that this event would build Quality Service with in the Authorised Service Channel of Bajaj in Bangalore.